Start Your
Lending Transformation
Tell us about your business goals. Our team will get in touch within 24 hours.
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Powering the Future of
Lending Operations
Mentorz helps lenders and small personal loan companies in Canada scale faster with complete outsourcing for loan processing, collections, and lead generation, so you can fund more loans without expanding your team.
Trusted by 2K+ Customers
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About Us
Your Operational Backbone
Mentorz was built by operators who've built lending businesses from the ground up. We know the challenges involved in alternative lending, from thin margins to high-touch collections.
Whether you're launching a new lending operation or scaling an existing one, we provide the systems, experienced staff, and hands-on support to allow you to focus on growing your loan book.
How It Works
How Our Process Works
We transform your lending operations with clarity and efficiency,
whether starting fresh or enhancing existing processes.
Discover & Assess
We start by understanding your lending model, target market, and current pain points. Are you drowning in application volume? Struggling with collections? Need to launch quickly? We build a customized operations plan to add immediate value.
Build & Implement
We integrate with your systems to hit the ground running. Our experienced team becomes your operations department. If you're brand new, we help you select the right tech stack and establish compliant workflows before we start processing loans.
Optimize & Support
As your loan volume grows, we scale with you. We continuously monitor key metrics and refine our processes to improve results. You get regular reporting and a dedicated point of contact who knows your business inside and out.
Our Services
Complete Operational Support for Alternative Lenders
A complete set of services built to streamline your lending operations, improve efficiency, and ensure long-term performance.
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Full-Service Collections Management
Dedicated collections teams driving compliant, effective recoveries.
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End-to-End Loan Operations Management
Full-service operational management from application to approval.
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Data Processing & Underwriting Support
Streamlined data processing to aid faster, informed lending decisions.
Loan Document Verification
Ensure all loan documents are accurate, complete, and compliant.
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Credit Application Evaluation
We review and extract key credit and financial data to support accurate underwriting decisions.
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Loan Application Processing
Complete handling of loan applications from submission to review.
Before Mentorz, we were buried in paperwork and losing good borrowers to slow processing times. Their team took over loan verification and credit analysis, cutting our approval turnaround from days to hours. We've doubled our monthly originations without hiring a single extra person.
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Alex R.
"Mentorz revolutionized our collection. Their collectors genuinely connect with borrowers, turning potential charge-offs into workable arrangements. We've seen a 35% jump in recoveries, and our portfolio delinquency rate is the lowest it's ever been."
Sarah T.
10
+
Years in Lending Operations
98
%
Client Satisfaction
150
k
+
Loans Processed
30
%
Reduction in Default Rates
FAQ
Frequently Asked Questions
Whether you're launching your first alternative lending operation or looking to outsource existing functions, here's what lenders typically want to know about working with Mentorz.
What's the setup time for a new lending operation?
Setup times vary depending on your requirements, but most clients are fully operational within 4–8 weeks. This includes process design, system configuration, training, and compliance alignment.
Do you work with brand-new lenders?
Yes. We work with both new and established lenders. For brand-new lenders, we provide end-to-end operational setup — including process design, system implementation, compliance alignment, and team training — so you can launch with confidence and avoid costly early mistakes.
What do you need from us to get started?
We start with a discovery session to understand your lending model, target market, and goals. From there, we typically need access to your existing systems (if any), basic business documentation, and clarity on your desired loan products and volumes. Our team guides you through each step to keep onboarding simple and efficient.
Can you manage our collections entirely?
Yes. We offer full-service collections management, including compliant borrower communications, recovery strategies, reporting, and performance tracking. Our experienced collections teams operate as an extension of your business while ensuring adherence to regulatory and ethical standards.
Are your solutions customizable?
Absolutely. Every lender operates differently, and our solutions are tailored to your specific needs. Whether you need full operational support or assistance with specific functions like underwriting, document verification, or collections, we customize our services to fit your workflows, systems, and growth stage.
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